Frequently Asked Questions (FAQ)

1. What products do you sell?

We offer our signature artisan-crafted shoe design in two colors. We are actively working on expanding our product line to include more footwear styles in the near future.

2. How do I place an order?

Simply browse our collections, select your items, and proceed to checkout. You’ll receive an order confirmation via email.

3. What payment methods do you accept?

We accept all major credit and debit cards.

4. How long does shipping take?

Shipping times vary depending on your location and chosen shipping method. Please refer to our Shipping & Returns Policy for details.

5. Can I return or exchange a product?

Yes! If you’re not satisfied, please email returns@libarsi.com with your order details within 30 days of receipt. We’ll guide you through the return process.

6. Do you ship internationally?

Yes, we ship globally. Shipping fees and delivery times vary by destination.

7. How do I track my order?

Once your order ships, you will receive a tracking number via email.

8. What if I receive a damaged or incorrect item?

Please contact us immediately at returns@libarsi.com with photos and details. We’ll resolve the issue promptly.

9. How can I contact customer support?

Currently, we handle support via email at support@libarsi.com. Feel free to reach out with any questions or concerns.