How to contact Gucci Client Services
Choose your preferred method of contact and connect with us
PHONE
Monday - Saturday from 9 AM to 11 PM (EST). Sunday from 10 AM to 9 PM (EST).
LIVE CHAT
Monday - Saturday from 9 AM to 11 PM (EST). Sunday from 10 AM to 9 PM (EST).
Your inquiry will receive a response from a Client Advisor
GENERAL@LIBARSI.COM
Monday - Saturday from 9 AM to 11 PM (EST). Sunday from 10 AM to 9 PM (EST).
BOOK AN APPOINTMENT
Enjoy priority access to the boutique of your choice at the time and date that suits you. When you arrive, your Client Advisor will guide you through a hand-picked selection of pieces for you to try-on and style.
In Store Appointments
Visit a libarsi boutique in person for advice on everything from styling and gifting to aftercare.
ORDER & RETURN TRACKING
Once your order is on its way, we will send you a tracking number by email. If you have registered for a MY LIBARSI account, you can sign in for delivery updates online or in the App.
ALL ABOUT YOUR ORDERS
ORDER & RETURN TRACKING
Enjoy shipping in 1–2 business days, complimentary returns and streamlined exchanges with no extra cost.
PRODUCT CARE
Discover how to properly care for your beloved Gucci products or how to request a repair.